The Application of Videos to Teaching English for Business Communication: EFL Learners’ Perspectives

Duong My Tham


Abstract: The global trends in the 21st century language learning and teaching have promoted interpersonal communication. Recently, there has been a high demand for learning tools which increase learners’ motivation and participation with a focus on communicative competence. This paper aims to explore English majors’ attitudes towards the application of videos in the Business Communication (BC) course at a Vietnamese university. It also explores the students’ favorite learning activities employed during the course. There were 125 third-year English majors participating in the mix-methods research in which both quantitative and qualitative data were collected for an in-depth analysis through the employment of a questionnaire and semi-structured interviews. The findings showed that the participants held a positive attitude (i.e., cognition, emotion, and behavior) toward a video-based Business Communication (VBC) course. As for favourite learning activities, furthermore, collaborative learning activities (e.g., group discussion, role-play, and conversation) tended to be preferred over individual-focused ones (e.g., oral presentation and story-telling).

Received 18thAugust 2019; Revised 15thApril 2020; Accepted 20th April 2020


English for Business Communication; video; Vietnamese EFL context


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